Features
Push medical information boundaries with our innovative tools and all-in-one solution
Feature
Nexentria
Competition
Licenses
Single
Multiple
Integrated Telephony
Omni-Channel Task Module
AI Assistant
Quality Assurance Module
Content Management
Dashboards
Audit Trail
Security & Compliance
Integrations
Single License for an All-in-One Solution
Our solution uniquely incorporates all MI software needs in one platform accessible with a single license – removing management complexity, increasing speed and reducing costs.
Integrated Telephony
En3 is the only MI solution that offers an Integrated Telephony system allowing your call center and MI specialists to fully operate within our Medical Information database without the need to switch systems or face unnecessary costs.
Interactive Voice Response
Call Forwarding, Recording and Playback
Answering Queues
Full IVR Support
Omni-Channel Task Module
Task Module allows you to receive and manage all your workload in one place to ensure that all activities are completed on time. Provides managers full visibility of their team’s performance.
All Incoming Enquiries in One Place
Scheduled Tasks & Follow-Ups
Automatic Task Creation
AI Chatbot
The current version of the chat interface within En3 is the sole MI system on the market integrating an AI-powered chatbot tailored to enhance your team's efficiency. Leverage the power of our first iteration of AI Chatbot to find your desired answers to question related to select criteria:
Domain Specific Models
Selected Sources and Referencing
Integrated with Medical Information Forms & Content Library
Quality Assurance Module
Nexentria’s Quality Module is seamlessly integrated with your operational MI workflow, ensuring the highest quality of responses and managing your MI service with precision.
Run Quality Campaigns
Automated Recurrence & Scheduling
Eliminate Mistakes
Content Management
En3's Content Management System simplifies document control, offering an approval workflow that effortlessly transitions from initial upload to verified publication. The streamlined process, set to further evolve with AI Chatbot integration, distinguishes En3 as a pioneer in dynamic content management, all while avoiding the complexities and extra expenses of alternate systems.
Versioned Document Upload
Peer Review & Updating
Searchable database
Integration With AI Chatbot
Dashboards
En3 delivers the crucial insights and metrics demanded by your stakeholders. It empowers you to track content trends, manage lifecycle, and respond to novel inquiries efficiently. By identifying key insights, our solution informs strategic decisions, ensuring your team acts decisively to enhance stakeholder satisfaction.
Statistical Charts
Automatic Data Tracking
Operational Insights
Custom Requests
Audit Trail
Nexentria’s state of the art audit trail helps you be inspection ready by providing a full report on all user and system activities.
Every Action is Documented
Inspection Ready
Tamper Resistant
GDPR Compliant
GAMP5 Compliant
Security & Compliance
At Nexentria, our commitment to security and compliance is unwavering. Our state-of-the-art encryption and data protection measures ensure that your sensitive information remains safeguarded against any leaks or threats. Data are stored in secure regional hubs according to local regulations. On top of that, Nexentria is rigorously audited and compliant with the most stringent global standards. Our certifications serve as a testament to our dedication to this commitment:
Data-At-Rest Encryption
Data-In-Motion Encryption
Password-Less Authentication
Granular Role-Based Access Control (RBAC)
Integrations
En3 offers a wide array of integrations of 3rd party tools that you and your business might have employed into your operations. Not only that, but we offer to integrate most other tools at your request. Have all your data at the fingertips in a single location.
Veeva Application Suite
Salesforce
Quality Databases
PV Databases
Custom Integrations